Flagship case study · Strategic system
MyShopInEurope
Positioning and content planning built around Indian craft and origin.
Read the record01 · The result
The work delivered.
Delivered positioning, channel playbooks and a yearlong rollout plan built around Indian craft and origin.
This record covers the strategy and materials delivered. Audience and business results sit outside the available project record.
02 · The decisions
The thinking behind the work.
Starting point
A new platform connecting Indian vendors with European buyers had no brand foundation. Without one, it risked reading as another access marketplace with no reason to choose it over the next listings site.
Audience
European retailers, boutique owners, décor businesses, Ayurveda stores, resellers, and importers: buyers who care about margin and reliability, but also about a product story they can pass on to their own customers.
Observation
Three shifts were converging. European buyers increasingly wanted origin and a product story they could retell. Indian vendors needed a credible route into European retail. Buyers were also examining what a company stood for as well as what it sold. A brand built only around access would miss all three.
Direction
Defined a real brand foundation, including a core belief, mission, promise, and value, anchored in a specific bet: Indian products have a genuine edge in craft heritage, wellness and Ayurveda roots, and shelf distinction, and the platform should sell that edge rather than compete on being cheap supply.
Execution
Built a content strategy split roughly 65% education and authority, 25% culture and people, and 10% direct branding, deliberately weighted toward teaching and proving over promoting. Mapped specific playbooks per channel (LinkedIn for buyer side authority, Instagram for visual recall, YouTube and Reddit for search value and audience listening) and sequenced the rollout across a year: foundation first, then audience pull, then lead quality, then market position.
03 · The evidence
The project, in one view.
Editorial evidence diagram based on the recorded project. Delivered positioning, channel playbooks and a yearlong rollout plan built around Indian craft and origin.
Open full size diagram- Foundation
- Core belief, mission, promise and value formed the brand foundation.
- Content mix
- 65% education and authority, 25% culture and people, and 10% direct branding.
- Channel roles
- The playbooks assigned LinkedIn to buyer authority, Instagram to visual recall, and YouTube and Reddit to search and audience listening.
- Rollout
- Foundation first, then audience pull, lead quality, and market position.
04 · Outcome and scope
What the record supports.
Services in scope
Recorded outcome
Delivered a complete brand foundation and a full content operating system: positioning, content pillars, playbooks for each channel, and a rollout plan, quarter by quarter, connecting each phase to a specific business outcome (awareness, trust, leads, conversion).
Reflection
The sharpest positioning call was refusing to let 'MyShopInEurope' default to meaning 'cheap Indian goods.' Repositioning around craft and origin, ahead of price, changes who the platform can credibly sell to.
Your next decision
Building a category before the market defines it for you?
Define the reason buyers should choose the category now, before channels and campaigns make that decision by accident.